Primary Responsibilities: This position is for responsible restoration technicians for fire and water damage remediation. Responsible for responding to fire and water damage emergencies including after hours and on call.
Duties:
· Prior experience as an Emergency Services Project Manager or Lead Water Mitigation Technician with a proven track record of success
· Excellent leadership and communication skills that inspire confidence in our clients
· Familiarity with the latest tools, techniques, and best practices in water mitigation
· A customer-first attitude and a commitment to restoring lives and properties
· Point of contact for homeowners and insurance companies on the status and progress of the job
· Works with insurance companies to: file claims, provide sketch and scope of work, provide photos and documentation
· Coordinate with tradesmen (plumbers, HVAC, granite, etc.) to ensure job is completed
· REQUIRED: Must have a valid driver's license, pass drug test and background check, and be available on call after hours
· Preferred: Mica, Fire N Ice, and Dash experience preferred
· Preferred: IICRC Certification in Water Damage Restoration
· Available for emergency service calls 24/7 on rotation basis when on call
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