Job Description

What you'll do at

Position Summary...

About the Role
Sams Club is on a mission to reimagine retail and redefine what membership means in the modern era. With a bold ambition to double our membership and become the best omnichannel retailer in the U.S., we are investing in building the next era of our brand one defined by distinctive experiences, emotional relevance, and creative excellence.

As Head of Creative at Sam's Club you will serve as Sam's Club's creative leader overseeing all aspects of creative across internal teams and agency partners. This role is both visionary and hands-on: setting the creative standard, leading the creative community, and ensuring that every expression of the brand builds brand equity, drives membership value, and reinforces the unique personality of Sams Club.

What you'll do...

• Drive the Creative Vision. Serve as the steward of the Sams Club brand identity leading a bold, cohesive, multi-sensory expression of our member experience across every touchpoint.
• Build and Lead a Modern Creative System. Oversee a hybrid creative model directing in-house teams and leading our external agency partners to ensure social-first, high-velocity, high-impact creative across brand, digital, performance, and retail.
• Champion the Member Experience. Translate our brand promise into tangible creative across physical and digital environments from campaigns and content to in-club experience.
• Fuel Creative Excellence + Efficiency. Build scalable creative processes and systems that empower rapid iteration, content personalization, and Gen AI-powered production without compromising the craft.
• Collaborate Across the Business. Partner deeply with Marketing, Product, Membership, Merchandising, Tech, MAP (our ads business), Financial Services, and Operations to ensure high-performing creativity is embedded throughout the full member journey.
• Inspire and Uplift the Brand. Bring cultural fluency, emotional intelligence, and creative courage to push Sams Club into new territory and to surprise and delight members at every turn.

Who You Are

• A modern creative leader with 15+ years of experience , including leadership roles in agency and/or brand-side organizations.
• Deeply experienced in both brand building and performance creative , with a passion for data-informed storytelling.
• Proven at leading cross-functional teams and agency partnerships , with a strong POV on how to scale creativity in a matrixed enterprise environment.
• Enjoy working in fast-paced, test-and-learn cultures with a balance of creative rigor and operational flexibility.
• A natural culture-builder able to lead internal and partner teams with inspiration, clarity, and high expectations for quality and inclusion.
• Excited to build something and to shape a brand and experience that reflects the future of membership, retail, and modern creativity.

Bonus Points If You Have

• Experience leading or implementing corporate or brand identity evolutions
• Fluency in Gen AI creative tools and platforms
• Background in retail, membership-based models, or consumer services
• A track record of integrating content, commerce, and community into creative strategy

This is more than a creative leadership role its an opportunity to reshape what a retailer looks, feels, and sounds like in a member-first, experience-driven future.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $160,000.00-$320,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 8 years' experience leading creative teams OR 10 years’ experience leading creative teams.
8 years' supervisory experience.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing Brand Initiatives for Product Launches, Managing Budgets, Including Budget Forecasting and Reporting Financials, Managing cross-functional teams in a retail creative environment, Managing large scale interactive campaigns in an online creative or related digital field, Managing Vendor Contracts and Relationships, Working for or with creative agencies

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Job Tags

Holiday work, Permanent employment, Full time, Temporary work, Part time,

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